Privacy Policy — SoulTrace

Last updated: October 8, 2026

At SoulTrace ("we," "us," "our"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at soultrace.com (the "Site") or use our soulmate sketch service ("Service").

Please read this Privacy Policy carefully. By accessing or using SoulTrace, you agree to the practices described in this policy. If you do not agree with these practices, please do not use our Service.

1. Information We Collect

SoulTrace collects the following types of information:

Personal Information You Provide

Your first name (used as an energetic anchor for your soulmate reading)
Your birth date and birth details (used to establish a spiritual connection)
Your email address (for delivery of your SoulTrace sketch and service communications)
Any additional information you voluntarily provide when contacting SoulTrace customer support

Information Collected Automatically

IP address, browser type, device information, and operating system
Pages visited, time spent on pages, referring URLs, and bounce rates
Approximate location based on IP address (city, region, country)
Interaction data such as clicks, scrolls, and form interactions

2. How SoulTrace Uses Your Information

We use the information we collect for the following purposes:

To provide and deliver your SoulTrace soulmate sketch and associated reading
To process transactions and send order confirmations
To send service-related communications, including delivery of your sketch
To respond to customer inquiries and provide support
To improve SoulTrace content, user experience, and service quality
To analyze website traffic and understand how visitors use our Service
To comply with legal obligations and protect against fraudulent activity

3. Sharing Your Information

SoulTrace does not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service Providers: We share information with third-party service providers who help us operate SoulTrace, including payment processors (ClickBank), email delivery services, and analytics platforms. These providers are contractually obligated to protect your information.
Legal Compliance: We may disclose information if required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or asset sale, information may be transferred as part of the transaction.
Consent: We may share information with your explicit consent.

4. Cookies and Tracking Technologies

SoulTrace uses cookies and similar tracking technologies (web beacons, pixels, and tags) to enhance your experience and collect usage data. These technologies help us:

Remember your preferences and settings
Understand how visitors interact with our content
Measure the effectiveness of our content and improve our Service
Provide relevant information and optimize your experience

You can control cookies through your browser settings. Disabling cookies may affect some features of SoulTrace.

5. Third-Party Services

SoulTrace uses third-party services that may collect information governed by their own privacy policies:

ClickBank: Handles payment processing for SoulTrace readings. ClickBank's privacy policy applies to all payment-related data. See ClickBank Privacy Policy.
Google Analytics: Used to analyze website traffic and user behavior. Google may collect anonymized usage data.
Email Service Providers: Used to deliver your SoulTrace sketch and service-related communications.

SoulTrace is not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

6. Data Security

SoulTrace implements reasonable technical, administrative, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information at any time by contacting SoulTrace at privacy@soultrace.com.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Rectification: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-out: Unsubscribe from marketing communications at any time
Restriction: Request that we limit the processing of your information

To exercise any of these rights, contact SoulTrace at privacy@soultrace.com.

9. Children's Privacy

SoulTrace is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. International Users

SoulTrace is available to users worldwide. If you access our Service from outside the country where SoulTrace operates, your information may be transferred to and processed in a country with different data protection laws. By using SoulTrace, you consent to such transfers.

11. Changes to This Privacy Policy

SoulTrace may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact SoulTrace

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact SoulTrace:

Email: privacy@soultrace.com
Website: soultrace.com
Contact page: soultrace.com/contact